Terms of Use

Effective Date: 3rd April 2026

Company: Karela Technologies Inc.

Website: https://arkios.ai

Address: Tempe, Arizona, USA


1. Acceptance of Terms

Welcome to arkios.ai, operated by Karela Technologies Inc. ("Karela," "we," "us," or "our").

By accessing or using arkios.ai (the "Service"), you agree to be bound by these Terms of Use ("Terms").

If you do not agree to these Terms, do not access or use the Service.


2. Description of Service

arkios.ai provides access to AI-driven chat systems and user-built agents that can be configured to integrate with third-party services.

The Service is offered for personal, research, or authorized business use under these Terms.

We may modify or discontinue any part of the Service at any time, with or without notice.


3. Eligibility and Account Registration

To use arkios.ai, you must:

  • Be at least 18 years old (or the age of legal majority in your jurisdiction);
  • Provide accurate, complete registration information;
  • Maintain the confidentiality of your account credentials.

You are responsible for all activity occurring under your account.

Karela reserves the right to suspend or terminate accounts for violations of these Terms.


4. Acceptable and Fair Use Policy

To ensure stable and equitable service for all users, you agree to the following Fair Usage Policy:

4.1 Prohibited Use

You may not:

  • Use the Service for unlawful, fraudulent, or malicious purposes;
  • Generate or disseminate content that is illegal, defamatory, hateful, or discriminatory;
  • Attempt to reverse engineer, scrape, or extract data from the Service or APIs;
  • Circumvent rate limits, automated moderation, or access controls;
  • Resell, sublicense, or misrepresent the Service's outputs as your own AI system;
  • Exploit the Service to create or distribute spam, disinformation, or automated content at scale.

4.2 Usage Limits

Karela may enforce usage thresholds to ensure fair access and system performance. Excessive or abusive use, including automated or high-volume queries, may result in temporary throttling, suspension, or termination.

4.3 Responsible AI Use

You acknowledge that AI-generated outputs may contain inaccuracies or biases. You agree to evaluate all results critically and not rely on them for decisions with legal, financial, medical, or safety implications.


5. User-Built Agents and Third-Party Integrations

arkios.ai enables users to create their own agents and connect those agents to third-party APIs, tools, or data sources using user-provided credentials.

  • Integrations are configured manually by users and operate only with user authorization.
  • Users are solely responsible for selecting, enabling, and managing third-party providers and for complying with any applicable third-party terms.
  • Karela does not own, operate, or control third-party providers and is not responsible or liable for their content, actions, availability, security, privacy practices, or data handling.

We recommend reviewing each provider's privacy policy and terms before enabling any integration.


6. Payment and Subscriptions

Some features require paid subscriptions.

Payments are securely processed via Stripe. By purchasing a subscription, you agree to the billing terms presented at checkout.

Karela reserves the right to adjust pricing or subscription terms with reasonable notice.

Failure to pay may result in account suspension or termination.


7. Intellectual Property

All content, design, logos, software, and models provided by Karela are protected under applicable intellectual property laws.

You may not copy, modify, or redistribute the Service or its components except as expressly permitted.

You retain ownership of any user-provided content (such as chat inputs or uploaded data). By submitting such content, you grant Karela a non-exclusive, worldwide, royalty-free license to use it solely for providing the Service.


8. Service Availability and Modifications

We strive to maintain uninterrupted access but do not guarantee continuous availability.

Service may be interrupted for maintenance, updates, or force majeure events.

Karela shall not be liable for any data loss or interruption of service.


9. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied.

Karela disclaims all warranties including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • The Service will be error-free, secure, or uninterrupted;
  • AI-generated outputs will be accurate, complete, or appropriate for your intended use.

10. Limitation of Liability

To the maximum extent permitted by law, Karela Technologies Inc., its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the Service;
  • Reliance on AI-generated content;
  • Unauthorized access to or alteration of your data.

In all cases, Karela's total liability shall not exceed the amount you paid (if any) in the 12 months preceding the claim.


11. Indemnification

You agree to indemnify and hold harmless Karela, its affiliates, and personnel from any claim, loss, or liability arising out of your use of the Service, violation of these Terms, or connection of unauthorized third-party integrations.


12. Termination

Karela may suspend or terminate your access at any time, without prior notice, for:

  • Breach of these Terms or the Fair Usage Policy;
  • Fraudulent, abusive, or harmful behavior;
  • Legal or regulatory obligations.

Upon termination, your right to use the Service ceases immediately. You may delete your data and close your account at any time.


13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed under the laws of the State of Arizona, USA, without regard to conflict of law principles.

Any disputes shall be resolved through binding arbitration in Maricopa County, Arizona, except where prohibited by law.


14. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with the effective date. Continued use of the Service after updates constitutes acceptance of the revised Terms.


15. Contact

For any questions about these Terms, please contact:

Email: legal@arkios.ai

Address:

Karela Technologies Inc.

Tempe, Arizona, USA

Last updated: April 2, 2026