Personal Onboarding

Once your enterprise's call system is set up, each team member with a seat goes through a short personal onboarding. This connects your personal phone to Arkios so you can start making and receiving calls.

You can pause and come back at any time — your progress is saved automatically.

Step 1: Verify Your Personal Phone Number

First, link your personal phone number to your Arkios account.

Enter your phone number in E.164 format (e.g., +15551234567).
Click "Save & Verify".
You'll receive a verification phone call with a code.
Enter the code to complete verification.

Once verified, your personal phone is linked to your account.

Good to know: If you use your personal phone number (without a new business number), only outbound calls made from the browser are tracked. Incoming calls to your personal number are not tracked by Arkios — because those calls don't go through the system. If you want incoming calls tracked too, you'll need a business number (next step).

Step 2: Get a Personal Business Number (Optional but Recommended)

A business number is a phone number provisioned by Arkios just for you. It's separate from your personal phone number.

Select a country and area code.
Browse the list of available numbers.
Pick one and click to provision it.

Why Get a Business Number?

With a business number, both incoming and outgoing calls are tracked, recorded, and transcribed — because all calls go through Arkios. If someone calls your business number, the call is routed to your phone (or browser), and Arkios records it automatically.

Without a business number, incoming calls to your personal phone go directly to you and bypass Arkios entirely — so they can't be recorded.

Step 3: Choose Your Call Mode

Pick how you want to receive incoming calls to your business number.

Mode	What Happens
Receive Calls on Phone	Your physical phone rings when someone calls your business number.
Receive Calls in Browser	Your browser rings when someone calls your business number.
Receive Calls on Phone & Browser	Both your phone and browser ring at the same time. Answer from whichever is more convenient.

You can change this at any time later in Phone Settings.

Step 4: Configure Recording & Transcription

Finally, choose your recording preferences.

Setting	Default	What It Does
Auto Record	On	Automatically records every call you make or receive.
Auto Transcribe	On	Automatically creates a text transcript of each recorded call.
Memory Integration	Off	Sends transcripts to a memory collection so AI can reference them later.
Memory Collection	—	If memory integration is on, choose which collection receives your transcripts.

Click "Finish Setup" to complete onboarding.

You're All Set

Your phone is connected and ready to go. Head over to Making Calls to learn how to place your first call.